Trouble-Shooting Guide for Audio on multiple browser & Software. Click ‘ Record’ to start recording your mic. Check that the volume on the mic or microphone is not turned all the way down. Best Results on Window 10, Teams, Google Meet, Skype and other Webcam Based Applications. Check that microphone is not muted – in some cases the mic has a mute button on it or on the wire that is connected to it. If it’s a mic or microphone used with a USB connector, check if it is a properly connected socket of the USB (Please do not use the pink microphone in this case). Check that your mic or microphone is connected to the correct (normally pink) socket in your laptop / computer. If you are using a web browser – Safari, you will need to try a different browser or a different test. If you are able to see a line but the line isn’t moving up & down, then your mic is either broken or it’s not properly setup (more chances). If nothing helps please check if your microphone is connected correctly. Playback Engine in Pro Tools If this screen pops up, go ahead and select your Avid device, then click OK and see if. Try loud voice and see if the line appears. In some of the cases you will not see a line, before making a relatively loud sound or voice into the microphone. If you are not able to see a line after allowing access to the mic, try the following steps: